Privacy Policy
Introduction
CAS Building HVAC Design Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, cas-hvacdesign.co.uk, or engage with our services. We take your privacy seriously and comply with the UK Data Protection Act 2018 and GDPR.
By using our website and services, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
- Personal Data: Information that identifies you as an individual, such as your name, email address, phone number, and mailing address.
- Usage Data: Information about how you access and interact with our website, including your IP address, browser type, pages visited, time spent on each page, and referring URLs.
- Cookies: We may use cookies or similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
We may collect the following types of information when you visit our website or use our services:
- Personal Data: Information that identifies you as an individual, such as your name, email address, phone number, and mailing address.
- Usage Data: Information about how you access and interact with our website, including your IP address, browser type, pages visited, time spent on each page, and referring URLs.
- Cookies: We may use cookies or similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
1. Information We Collect
We use the information we collect for the following purposes:
- To provide, operate, and maintain our website and services.
- To improve our website and customer experience.
- To process transactions and communicate with you about your purchases or inquiries.
- To send you newsletters, marketing, or promotional materials (with your consent).
- To detect, prevent, and address technical issues or security concerns.
3. Legal Basis for Processing Personal Data
Under the GDPR, we must have a lawful basis for processing your personal data. We may process your data under the following bases:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legal Obligation: Processing is necessary for us to comply with the law.
- Legitimate Interests: Processing is necessary for our legitimate interests, unless your rights override those interests.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, as long as these parties agree to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests by public authorities.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
6. Your Data Protection Rights
Under the Data Protection Act 2018 and GDPR, you have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can ask us to correct any inaccurate or incomplete information.
- Erasure: You may request that we delete your personal data, subject to certain conditions.
- Objection: You may object to the processing of your data, or request restrictions on how it is used.
- Data Portability: You can request the transfer of your data to another organization or directly to you.
To exercise any of these rights, please contact us at info@cas-hvacdesign.co.uk.
7. Security of Your Information
We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
8. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve user experience and analyze website performance. You can control the use of cookies by adjusting your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Stuart Ian Casey
CAS Building HVAC Design Ltd.
info@cas-hvacdesign.co.uk
07759 642 536